Riding Times GT73 Pro 60V/18Ah 3000W Electric Bike

Frequently Asked Questions

How do I adjust the front suspension?

The GT73 Pro features an adjustable hydraulic front fork that allows you to fine-tune the damping for your preferred ride feel.

1. Locate the adjustment knob on the top of each fork leg
2. Turn clockwise to increase damping (firmer suspension for smooth roads or heavier riders)
3. Turn counterclockwise to decrease damping (softer suspension for off-road or bumpy terrain)
4. Adjust both sides evenly for balanced performance
5. Take a short test ride and fine-tune until you find your ideal comfort and control

Tip: Make small adjustments (one or two clicks at a time) to dial in your suspension precisely for your weight and terrain.

What's the difference between the GT73 and GT73 Pro?

The GT73 Pro offers significant upgrades:

• More power: 3000W peak vs 2400W
• Higher voltage: 60V system vs 48V
• More torque: 338 N·m vs 126 N·m
• Longer range: 87 miles vs 68 miles (throttle only)
• Faster charging: 5-6 hours vs 9-10 hours
• Better controller: Fardriver 60V 40A vs standard 48V 30A
• Upgraded brakes: 230mm hydraulic discs with EABS

Can I ride this on the street legally?

The GT73 Pro exceeds typical e-bike classifications (Class 1-3) due to its speed and power. Legal status varies by location:

• Some states classify it as a moped or motorcycle requiring registration, insurance, and a license
• Check your local DMV and state regulations before purchasing
• It may be restricted to private property or off-road use in some areas

How fast does it really go?

Top speed depends on several factors:

• Without rider: Up to 50 MPH (manufacturer testing)
• With rider: 37-46 MPH (varies by rider weight, terrain, and conditions)
• Typical cruising speed: 30-40 MPH

Can I ride it in the rain?

Yes, the GT73 Pro has an IPX4 water-resistance rating, meaning it can handle light rain and splashes. However:

• Avoid deep puddles and submersion
• Don't pressure wash the bike
• Dry the bike after wet rides to prevent corrosion
• Store batteries in a dry location

How much does it weigh and can I lift it?

The GT73 Pro weighs 123 lbs, making it heavier than standard e-bikes but lighter than gas motorcycles. Most adults can maneuver it, but lifting it onto a truck bed or bike rack may require two people or a ramp.

What maintenance does it require?

Regular maintenance includes:

• Check tire pressure weekly (proper inflation improves range and handling)
• Inspect brakes monthly and bleed hydraulic system as needed
• Lubricate chain every 100-200 miles
• Check all bolts and fasteners monthly
• Keep battery charged (don't store fully depleted)
• Clean bike after off-road rides

Can I upgrade the pedals to moto pegs?

Yes! The GT73 Pro is compatible with motorcycle-style foot pegs. Many riders prefer pegs for a more authentic motorcycle feel, especially when riding off-road or at higher speeds.

What's the battery lifespan?

The dual 60V 18Ah batteries are rated for 800-1000 charge cycles, which typically translates to:

• 3-5 years of regular use
• 50,000-87,000 miles of total range
• Proper care (avoiding extreme temperatures, not storing fully depleted) extends battery life

Is assembly difficult?

No. The GT73 Pro arrives 85% assembled. You'll need to:

• Attach the handlebars
• Install the front wheel
• Attach pedals or pegs
• Connect a few electrical connections
• Inflate tires to proper pressure

Assembly takes 30-45 minutes. We provide detailed instructions and video guides.

Manufacturer's Warranty Policy

Eco Bike USA is an authorized retailer of Riding Times electric bikes. All electric bikes purchased through our store are covered by the Riding Times 1-Year All-Inclusive Manufacturer's Warranty.

Warranty Coverage

Riding Times provides a 1-year manufacturer's warranty from the date of purchase that covers manufacturing defects on all electric bikes. This includes:

• Frame
• Battery (prorated coverage)
• Motor
• Electrical components

Warranty Eligibility

To qualify for warranty service, you must:

• Provide your valid order number from Eco Bike USA
• Submit your claim within the warranty period (12 months from purchase date)

Warranty Transfer

The warranty may be transferred to a new owner if:

• The transfer occurs within 12 months of the original purchase date
• The new owner has access to the original order number and purchaser's name

What Is NOT Covered

The warranty does not cover:

• Damage from improper use, accidents, stunts, racing, or abuse
• Unauthorized modifications or tampering
• Improper storage or exposure to extreme weather conditions
• Normal wear and tear items (tires, brake pads, chains, grips, cables, rubber components, bearings, pedals)
• Cosmetic damage (scratches, dents, fading) unless caused by shipping or manufacturing defects
• Damage from incorrect installation
• Use of third-party accessories or unauthorized parts
• Battery damage from unapproved chargers, water exposure, physical damage, or tampering

Shipping Damage Claims

If your electric bike arrives damaged:

• Report the damage within 7 days of delivery
• Contact us immediately with photos or videos of the damage
• We will coordinate with Riding Times to resolve the issue

How to File a Warranty Claim

1. Contact Eco Bike USA with:
   Your order number
   Detailed description of the issue
   Clear photos or video of the defective component
   
2. We will work with Riding Times to assess your claim and guide you through the next steps
   
3. Visual evidence is required for all warranty claims

Non-Warranty Repairs

If your issue is not covered under warranty due to normal wear or customer use, Riding Times offers a 40% discount on replacement parts as a goodwill gesture.

Important Notes

• Free accessories and promotional items are not covered by warranty
• Filing a credit card chargeback will void your warranty until the dispute is resolved
• Riding Times is not responsible for accidents, injuries, or damages during use or operation of their electric bikes

For warranty claims or questions, please contact us at support@ecobikesusa.com with your order number and details of the issue.

Return Policy

At Eco Bike USA, we want you to love your new electric bike. As an authorized retailer of Riding Times electric bikes, all returns are subject to the manufacturer's return policy outlined below.

Order Cancellation

Before Shipment:

• Free cancellation available
• Contact us at support@ecobikesusa.com and we'll respond within 24 hours

After Shipment (Tracking Number Created):

• Once a tracking number is generated, the order cannot be cancelled for free
• A 20% restocking fee will apply

Order Modifications

Before Shipment: Free of charge

Shipped but Not Delivered: Modifications are not guaranteed. Contact us for assistance.

After Delivery: No modifications possible. Please refer to return options below.

Returns & Replacements

Returns for Personal Reasons (Non-Defective)

We do not accept returns on electric bikes that have been ridden over 100 miles or used for more than 30 days, except for verified quality issues.

Unopened Products:

• Return within 30 days
• $150 shipping fee + 20% restocking fee

Opened but Unused (Less than 100 miles & like-new condition):

• Return within 30 days
• $150 shipping fee + 50% restocking fee

Used or Damaged Products:

• Heavily used, scratched, or damaged products are not eligible for return
• Additional deductions may apply after inspection

Returns for Quality or Damage Issues

If your electric bike has a functional defect or shipping damage, we will:

• Provide full technical support and replacement parts at no cost
• Offer a free replacement if the damage is critical (e.g., bent frame, motor failure)
• Photos/videos are required to process your claim

Critical damage = Damage that affects normal riding functionality

Not Covered by Free Return or Replacement:

• Minor paint scratches or cosmetic blemishes
• Normal wear and tear
• Damage after 100 miles or 30 days of use
• Damage from misuse, modification, or accidents

Return Procedure

To request a return:

1. Email support@ecobikesusa.com within 30 days of delivery
2. Provide:
   
   Photos of both sides of the bike
   Mileage shown on display (if available)
   Condition of the box
   Serial number label (on bike and box)
   
   

Returns must include original packaging with all parts: charger, battery, keys, hardware, etc.

Customer-Arranged Shipping

If you choose to ship the item back yourself:

• You must use a signature-required service with insurance
• We are not responsible for damage, loss, or delays during transit

Non-Returnable Items

• Used bikes with over 100 miles or 30 days of use
• Parts and accessories
• Custom or special orders

Refund Timeline

Refunds will be processed once your return is received and inspected. Deductions for shipping and restocking will apply based on product condition. Please allow up to 7 business days for refunds to appear in your account. Contact your bank or credit card provider if delays occur.

Questions?

Contact us at support@ecobikesusa.com for any return-related questions or concerns.

Frequently Asked Questions

How do I adjust the front suspension?

The GT73 Pro features an adjustable hydraulic front fork that allows you to fine-tune the damping for your preferred ride feel.

1. Locate the adjustment knob on the top of each fork leg
2. Turn clockwise to increase damping (firmer suspension for smooth roads or heavier riders)
3. Turn counterclockwise to decrease damping (softer suspension for off-road or bumpy terrain)
4. Adjust both sides evenly for balanced performance
5. Take a short test ride and fine-tune until you find your ideal comfort and control

Tip: Make small adjustments (one or two clicks at a time) to dial in your suspension precisely for your weight and terrain.

What's the difference between the GT73 and GT73 Pro?

The GT73 Pro offers significant upgrades:

• More power: 3000W peak vs 2400W
• Higher voltage: 60V system vs 48V
• More torque: 338 N·m vs 126 N·m
• Longer range: 87 miles vs 68 miles (throttle only)
• Faster charging: 5-6 hours vs 9-10 hours
• Better controller: Fardriver 60V 40A vs standard 48V 30A
• Upgraded brakes: 230mm hydraulic discs with EABS

Can I ride this on the street legally?

The GT73 Pro exceeds typical e-bike classifications (Class 1-3) due to its speed and power. Legal status varies by location:

• Some states classify it as a moped or motorcycle requiring registration, insurance, and a license
• Check your local DMV and state regulations before purchasing
• It may be restricted to private property or off-road use in some areas

How fast does it really go?

Top speed depends on several factors:

• Without rider: Up to 50 MPH (manufacturer testing)
• With rider: 37-46 MPH (varies by rider weight, terrain, and conditions)
• Typical cruising speed: 30-40 MPH

Can I ride it in the rain?

Yes, the GT73 Pro has an IPX4 water-resistance rating, meaning it can handle light rain and splashes. However:

• Avoid deep puddles and submersion
• Don't pressure wash the bike
• Dry the bike after wet rides to prevent corrosion
• Store batteries in a dry location

How much does it weigh and can I lift it?

The GT73 Pro weighs 123 lbs, making it heavier than standard e-bikes but lighter than gas motorcycles. Most adults can maneuver it, but lifting it onto a truck bed or bike rack may require two people or a ramp.

What maintenance does it require?

Regular maintenance includes:

• Check tire pressure weekly (proper inflation improves range and handling)
• Inspect brakes monthly and bleed hydraulic system as needed
• Lubricate chain every 100-200 miles
• Check all bolts and fasteners monthly
• Keep battery charged (don't store fully depleted)
• Clean bike after off-road rides

Can I upgrade the pedals to moto pegs?

Yes! The GT73 Pro is compatible with motorcycle-style foot pegs. Many riders prefer pegs for a more authentic motorcycle feel, especially when riding off-road or at higher speeds.

What's the battery lifespan?

The dual 60V 18Ah batteries are rated for 800-1000 charge cycles, which typically translates to:

• 3-5 years of regular use
• 50,000-87,000 miles of total range
• Proper care (avoiding extreme temperatures, not storing fully depleted) extends battery life

Is assembly difficult?

No. The GT73 Pro arrives 85% assembled. You'll need to:

• Attach the handlebars
• Install the front wheel
• Attach pedals or pegs
• Connect a few electrical connections
• Inflate tires to proper pressure

Assembly takes 30-45 minutes. We provide detailed instructions and video guides.

Manufacturer's Warranty Policy

Eco Bike USA is an authorized retailer of Riding Times electric bikes. All electric bikes purchased through our store are covered by the Riding Times 1-Year All-Inclusive Manufacturer's Warranty.

Warranty Coverage

Riding Times provides a 1-year manufacturer's warranty from the date of purchase that covers manufacturing defects on all electric bikes. This includes:

• Frame
• Battery (prorated coverage)
• Motor
• Electrical components

Warranty Eligibility

To qualify for warranty service, you must:

• Provide your valid order number from Eco Bike USA
• Submit your claim within the warranty period (12 months from purchase date)

Warranty Transfer

The warranty may be transferred to a new owner if:

• The transfer occurs within 12 months of the original purchase date
• The new owner has access to the original order number and purchaser's name

What Is NOT Covered

The warranty does not cover:

• Damage from improper use, accidents, stunts, racing, or abuse
• Unauthorized modifications or tampering
• Improper storage or exposure to extreme weather conditions
• Normal wear and tear items (tires, brake pads, chains, grips, cables, rubber components, bearings, pedals)
• Cosmetic damage (scratches, dents, fading) unless caused by shipping or manufacturing defects
• Damage from incorrect installation
• Use of third-party accessories or unauthorized parts
• Battery damage from unapproved chargers, water exposure, physical damage, or tampering

Shipping Damage Claims

If your electric bike arrives damaged:

• Report the damage within 7 days of delivery
• Contact us immediately with photos or videos of the damage
• We will coordinate with Riding Times to resolve the issue

How to File a Warranty Claim

1. Contact Eco Bike USA with:
   Your order number
   Detailed description of the issue
   Clear photos or video of the defective component
   
2. We will work with Riding Times to assess your claim and guide you through the next steps
   
3. Visual evidence is required for all warranty claims

Non-Warranty Repairs

If your issue is not covered under warranty due to normal wear or customer use, Riding Times offers a 40% discount on replacement parts as a goodwill gesture.

Important Notes

• Free accessories and promotional items are not covered by warranty
• Filing a credit card chargeback will void your warranty until the dispute is resolved
• Riding Times is not responsible for accidents, injuries, or damages during use or operation of their electric bikes

For warranty claims or questions, please contact us at support@ecobikesusa.com with your order number and details of the issue.

Return Policy

At Eco Bike USA, we want you to love your new electric bike. As an authorized retailer of Riding Times electric bikes, all returns are subject to the manufacturer's return policy outlined below.

Order Cancellation

Before Shipment:

• Free cancellation available
• Contact us at support@ecobikesusa.com and we'll respond within 24 hours

After Shipment (Tracking Number Created):

• Once a tracking number is generated, the order cannot be cancelled for free
• A 20% restocking fee will apply

Order Modifications

Before Shipment: Free of charge

Shipped but Not Delivered: Modifications are not guaranteed. Contact us for assistance.

After Delivery: No modifications possible. Please refer to return options below.

Returns & Replacements

Returns for Personal Reasons (Non-Defective)

We do not accept returns on electric bikes that have been ridden over 100 miles or used for more than 30 days, except for verified quality issues.

Unopened Products:

• Return within 30 days
• $150 shipping fee + 20% restocking fee

Opened but Unused (Less than 100 miles & like-new condition):

• Return within 30 days
• $150 shipping fee + 50% restocking fee

Used or Damaged Products:

• Heavily used, scratched, or damaged products are not eligible for return
• Additional deductions may apply after inspection

Returns for Quality or Damage Issues

If your electric bike has a functional defect or shipping damage, we will:

• Provide full technical support and replacement parts at no cost
• Offer a free replacement if the damage is critical (e.g., bent frame, motor failure)
• Photos/videos are required to process your claim

Critical damage = Damage that affects normal riding functionality

Not Covered by Free Return or Replacement:

• Minor paint scratches or cosmetic blemishes
• Normal wear and tear
• Damage after 100 miles or 30 days of use
• Damage from misuse, modification, or accidents

Return Procedure

To request a return:

1. Email support@ecobikesusa.com within 30 days of delivery
2. Provide:
   
   Photos of both sides of the bike
   Mileage shown on display (if available)
   Condition of the box
   Serial number label (on bike and box)
   
   

Returns must include original packaging with all parts: charger, battery, keys, hardware, etc.

Customer-Arranged Shipping

If you choose to ship the item back yourself:

• You must use a signature-required service with insurance
• We are not responsible for damage, loss, or delays during transit

Non-Returnable Items

• Used bikes with over 100 miles or 30 days of use
• Parts and accessories
• Custom or special orders

Refund Timeline

Refunds will be processed once your return is received and inspected. Deductions for shipping and restocking will apply based on product condition. Please allow up to 7 business days for refunds to appear in your account. Contact your bank or credit card provider if delays occur.

Questions?

Contact us at support@ecobikesusa.com for any return-related questions or concerns.

Frequently Asked Questions

How do I adjust the front suspension?

The GT73 Pro features an adjustable hydraulic front fork that allows you to fine-tune the damping for your preferred ride feel.

1. Locate the adjustment knob on the top of each fork leg
2. Turn clockwise to increase damping (firmer suspension for smooth roads or heavier riders)
3. Turn counterclockwise to decrease damping (softer suspension for off-road or bumpy terrain)
4. Adjust both sides evenly for balanced performance
5. Take a short test ride and fine-tune until you find your ideal comfort and control

Tip: Make small adjustments (one or two clicks at a time) to dial in your suspension precisely for your weight and terrain.

What's the difference between the GT73 and GT73 Pro?

The GT73 Pro offers significant upgrades:

• More power: 3000W peak vs 2400W
• Higher voltage: 60V system vs 48V
• More torque: 338 N·m vs 126 N·m
• Longer range: 87 miles vs 68 miles (throttle only)
• Faster charging: 5-6 hours vs 9-10 hours
• Better controller: Fardriver 60V 40A vs standard 48V 30A
• Upgraded brakes: 230mm hydraulic discs with EABS

Can I ride this on the street legally?

The GT73 Pro exceeds typical e-bike classifications (Class 1-3) due to its speed and power. Legal status varies by location:

• Some states classify it as a moped or motorcycle requiring registration, insurance, and a license
• Check your local DMV and state regulations before purchasing
• It may be restricted to private property or off-road use in some areas

How fast does it really go?

Top speed depends on several factors:

• Without rider: Up to 50 MPH (manufacturer testing)
• With rider: 37-46 MPH (varies by rider weight, terrain, and conditions)
• Typical cruising speed: 30-40 MPH

Can I ride it in the rain?

Yes, the GT73 Pro has an IPX4 water-resistance rating, meaning it can handle light rain and splashes. However:

• Avoid deep puddles and submersion
• Don't pressure wash the bike
• Dry the bike after wet rides to prevent corrosion
• Store batteries in a dry location

How much does it weigh and can I lift it?

The GT73 Pro weighs 123 lbs, making it heavier than standard e-bikes but lighter than gas motorcycles. Most adults can maneuver it, but lifting it onto a truck bed or bike rack may require two people or a ramp.

What maintenance does it require?

Regular maintenance includes:

• Check tire pressure weekly (proper inflation improves range and handling)
• Inspect brakes monthly and bleed hydraulic system as needed
• Lubricate chain every 100-200 miles
• Check all bolts and fasteners monthly
• Keep battery charged (don't store fully depleted)
• Clean bike after off-road rides

Can I upgrade the pedals to moto pegs?

Yes! The GT73 Pro is compatible with motorcycle-style foot pegs. Many riders prefer pegs for a more authentic motorcycle feel, especially when riding off-road or at higher speeds.

What's the battery lifespan?

The dual 60V 18Ah batteries are rated for 800-1000 charge cycles, which typically translates to:

• 3-5 years of regular use
• 50,000-87,000 miles of total range
• Proper care (avoiding extreme temperatures, not storing fully depleted) extends battery life

Is assembly difficult?

No. The GT73 Pro arrives 85% assembled. You'll need to:

• Attach the handlebars
• Install the front wheel
• Attach pedals or pegs
• Connect a few electrical connections
• Inflate tires to proper pressure

Assembly takes 30-45 minutes. We provide detailed instructions and video guides.

Manufacturer's Warranty Policy

Eco Bike USA is an authorized retailer of Riding Times electric bikes. All electric bikes purchased through our store are covered by the Riding Times 1-Year All-Inclusive Manufacturer's Warranty.

Warranty Coverage

Riding Times provides a 1-year manufacturer's warranty from the date of purchase that covers manufacturing defects on all electric bikes. This includes:

• Frame
• Battery (prorated coverage)
• Motor
• Electrical components

Warranty Eligibility

To qualify for warranty service, you must:

• Provide your valid order number from Eco Bike USA
• Submit your claim within the warranty period (12 months from purchase date)

Warranty Transfer

The warranty may be transferred to a new owner if:

• The transfer occurs within 12 months of the original purchase date
• The new owner has access to the original order number and purchaser's name

What Is NOT Covered

The warranty does not cover:

• Damage from improper use, accidents, stunts, racing, or abuse
• Unauthorized modifications or tampering
• Improper storage or exposure to extreme weather conditions
• Normal wear and tear items (tires, brake pads, chains, grips, cables, rubber components, bearings, pedals)
• Cosmetic damage (scratches, dents, fading) unless caused by shipping or manufacturing defects
• Damage from incorrect installation
• Use of third-party accessories or unauthorized parts
• Battery damage from unapproved chargers, water exposure, physical damage, or tampering

Shipping Damage Claims

If your electric bike arrives damaged:

• Report the damage within 7 days of delivery
• Contact us immediately with photos or videos of the damage
• We will coordinate with Riding Times to resolve the issue

How to File a Warranty Claim

1. Contact Eco Bike USA with:
   Your order number
   Detailed description of the issue
   Clear photos or video of the defective component
   
2. We will work with Riding Times to assess your claim and guide you through the next steps
   
3. Visual evidence is required for all warranty claims

Non-Warranty Repairs

If your issue is not covered under warranty due to normal wear or customer use, Riding Times offers a 40% discount on replacement parts as a goodwill gesture.

Important Notes

• Free accessories and promotional items are not covered by warranty
• Filing a credit card chargeback will void your warranty until the dispute is resolved
• Riding Times is not responsible for accidents, injuries, or damages during use or operation of their electric bikes

For warranty claims or questions, please contact us at support@ecobikesusa.com with your order number and details of the issue.

Return Policy

At Eco Bike USA, we want you to love your new electric bike. As an authorized retailer of Riding Times electric bikes, all returns are subject to the manufacturer's return policy outlined below.

Order Cancellation

Before Shipment:

• Free cancellation available
• Contact us at support@ecobikesusa.com and we'll respond within 24 hours

After Shipment (Tracking Number Created):

• Once a tracking number is generated, the order cannot be cancelled for free
• A 20% restocking fee will apply

Order Modifications

Before Shipment: Free of charge

Shipped but Not Delivered: Modifications are not guaranteed. Contact us for assistance.

After Delivery: No modifications possible. Please refer to return options below.

Returns & Replacements

Returns for Personal Reasons (Non-Defective)

We do not accept returns on electric bikes that have been ridden over 100 miles or used for more than 30 days, except for verified quality issues.

Unopened Products:

• Return within 30 days
• $150 shipping fee + 20% restocking fee

Opened but Unused (Less than 100 miles & like-new condition):

• Return within 30 days
• $150 shipping fee + 50% restocking fee

Used or Damaged Products:

• Heavily used, scratched, or damaged products are not eligible for return
• Additional deductions may apply after inspection

Returns for Quality or Damage Issues

If your electric bike has a functional defect or shipping damage, we will:

• Provide full technical support and replacement parts at no cost
• Offer a free replacement if the damage is critical (e.g., bent frame, motor failure)
• Photos/videos are required to process your claim

Critical damage = Damage that affects normal riding functionality

Not Covered by Free Return or Replacement:

• Minor paint scratches or cosmetic blemishes
• Normal wear and tear
• Damage after 100 miles or 30 days of use
• Damage from misuse, modification, or accidents

Return Procedure

To request a return:

1. Email support@ecobikesusa.com within 30 days of delivery
2. Provide:
   
   Photos of both sides of the bike
   Mileage shown on display (if available)
   Condition of the box
   Serial number label (on bike and box)
   
   

Returns must include original packaging with all parts: charger, battery, keys, hardware, etc.

Customer-Arranged Shipping

If you choose to ship the item back yourself:

• You must use a signature-required service with insurance
• We are not responsible for damage, loss, or delays during transit

Non-Returnable Items

• Used bikes with over 100 miles or 30 days of use
• Parts and accessories
• Custom or special orders

Refund Timeline

Refunds will be processed once your return is received and inspected. Deductions for shipping and restocking will apply based on product condition. Please allow up to 7 business days for refunds to appear in your account. Contact your bank or credit card provider if delays occur.

Questions?

Contact us at support@ecobikesusa.com for any return-related questions or concerns.

Frequently Asked Questions

How do I adjust the front suspension?

The GT73 Pro features an adjustable hydraulic front fork that allows you to fine-tune the damping for your preferred ride feel.

1. Locate the adjustment knob on the top of each fork leg
2. Turn clockwise to increase damping (firmer suspension for smooth roads or heavier riders)
3. Turn counterclockwise to decrease damping (softer suspension for off-road or bumpy terrain)
4. Adjust both sides evenly for balanced performance
5. Take a short test ride and fine-tune until you find your ideal comfort and control

Tip: Make small adjustments (one or two clicks at a time) to dial in your suspension precisely for your weight and terrain.

What's the difference between the GT73 and GT73 Pro?

The GT73 Pro offers significant upgrades:

• More power: 3000W peak vs 2400W
• Higher voltage: 60V system vs 48V
• More torque: 338 N·m vs 126 N·m
• Longer range: 87 miles vs 68 miles (throttle only)
• Faster charging: 5-6 hours vs 9-10 hours
• Better controller: Fardriver 60V 40A vs standard 48V 30A
• Upgraded brakes: 230mm hydraulic discs with EABS

Can I ride this on the street legally?

The GT73 Pro exceeds typical e-bike classifications (Class 1-3) due to its speed and power. Legal status varies by location:

• Some states classify it as a moped or motorcycle requiring registration, insurance, and a license
• Check your local DMV and state regulations before purchasing
• It may be restricted to private property or off-road use in some areas

How fast does it really go?

Top speed depends on several factors:

• Without rider: Up to 50 MPH (manufacturer testing)
• With rider: 37-46 MPH (varies by rider weight, terrain, and conditions)
• Typical cruising speed: 30-40 MPH

Can I ride it in the rain?

Yes, the GT73 Pro has an IPX4 water-resistance rating, meaning it can handle light rain and splashes. However:

• Avoid deep puddles and submersion
• Don't pressure wash the bike
• Dry the bike after wet rides to prevent corrosion
• Store batteries in a dry location

How much does it weigh and can I lift it?

The GT73 Pro weighs 123 lbs, making it heavier than standard e-bikes but lighter than gas motorcycles. Most adults can maneuver it, but lifting it onto a truck bed or bike rack may require two people or a ramp.

What maintenance does it require?

Regular maintenance includes:

• Check tire pressure weekly (proper inflation improves range and handling)
• Inspect brakes monthly and bleed hydraulic system as needed
• Lubricate chain every 100-200 miles
• Check all bolts and fasteners monthly
• Keep battery charged (don't store fully depleted)
• Clean bike after off-road rides

Can I upgrade the pedals to moto pegs?

Yes! The GT73 Pro is compatible with motorcycle-style foot pegs. Many riders prefer pegs for a more authentic motorcycle feel, especially when riding off-road or at higher speeds.

What's the battery lifespan?

The dual 60V 18Ah batteries are rated for 800-1000 charge cycles, which typically translates to:

• 3-5 years of regular use
• 50,000-87,000 miles of total range
• Proper care (avoiding extreme temperatures, not storing fully depleted) extends battery life

Is assembly difficult?

No. The GT73 Pro arrives 85% assembled. You'll need to:

• Attach the handlebars
• Install the front wheel
• Attach pedals or pegs
• Connect a few electrical connections
• Inflate tires to proper pressure

Assembly takes 30-45 minutes. We provide detailed instructions and video guides.

Manufacturer's Warranty Policy

Eco Bike USA is an authorized retailer of Riding Times electric bikes. All electric bikes purchased through our store are covered by the Riding Times 1-Year All-Inclusive Manufacturer's Warranty.

Warranty Coverage

Riding Times provides a 1-year manufacturer's warranty from the date of purchase that covers manufacturing defects on all electric bikes. This includes:

• Frame
• Battery (prorated coverage)
• Motor
• Electrical components

Warranty Eligibility

To qualify for warranty service, you must:

• Provide your valid order number from Eco Bike USA
• Submit your claim within the warranty period (12 months from purchase date)

Warranty Transfer

The warranty may be transferred to a new owner if:

• The transfer occurs within 12 months of the original purchase date
• The new owner has access to the original order number and purchaser's name

What Is NOT Covered

The warranty does not cover:

• Damage from improper use, accidents, stunts, racing, or abuse
• Unauthorized modifications or tampering
• Improper storage or exposure to extreme weather conditions
• Normal wear and tear items (tires, brake pads, chains, grips, cables, rubber components, bearings, pedals)
• Cosmetic damage (scratches, dents, fading) unless caused by shipping or manufacturing defects
• Damage from incorrect installation
• Use of third-party accessories or unauthorized parts
• Battery damage from unapproved chargers, water exposure, physical damage, or tampering

Shipping Damage Claims

If your electric bike arrives damaged:

• Report the damage within 7 days of delivery
• Contact us immediately with photos or videos of the damage
• We will coordinate with Riding Times to resolve the issue

How to File a Warranty Claim

1. Contact Eco Bike USA with:
   Your order number
   Detailed description of the issue
   Clear photos or video of the defective component
   
2. We will work with Riding Times to assess your claim and guide you through the next steps
   
3. Visual evidence is required for all warranty claims

Non-Warranty Repairs

If your issue is not covered under warranty due to normal wear or customer use, Riding Times offers a 40% discount on replacement parts as a goodwill gesture.

Important Notes

• Free accessories and promotional items are not covered by warranty
• Filing a credit card chargeback will void your warranty until the dispute is resolved
• Riding Times is not responsible for accidents, injuries, or damages during use or operation of their electric bikes

For warranty claims or questions, please contact us at support@ecobikesusa.com with your order number and details of the issue.

Return Policy

At Eco Bike USA, we want you to love your new electric bike. As an authorized retailer of Riding Times electric bikes, all returns are subject to the manufacturer's return policy outlined below.

Order Cancellation

Before Shipment:

• Free cancellation available
• Contact us at support@ecobikesusa.com and we'll respond within 24 hours

After Shipment (Tracking Number Created):

• Once a tracking number is generated, the order cannot be cancelled for free
• A 20% restocking fee will apply

Order Modifications

Before Shipment: Free of charge

Shipped but Not Delivered: Modifications are not guaranteed. Contact us for assistance.

After Delivery: No modifications possible. Please refer to return options below.

Returns & Replacements

Returns for Personal Reasons (Non-Defective)

We do not accept returns on electric bikes that have been ridden over 100 miles or used for more than 30 days, except for verified quality issues.

Unopened Products:

• Return within 30 days
• $150 shipping fee + 20% restocking fee

Opened but Unused (Less than 100 miles & like-new condition):

• Return within 30 days
• $150 shipping fee + 50% restocking fee

Used or Damaged Products:

• Heavily used, scratched, or damaged products are not eligible for return
• Additional deductions may apply after inspection

Returns for Quality or Damage Issues

If your electric bike has a functional defect or shipping damage, we will:

• Provide full technical support and replacement parts at no cost
• Offer a free replacement if the damage is critical (e.g., bent frame, motor failure)
• Photos/videos are required to process your claim

Critical damage = Damage that affects normal riding functionality

Not Covered by Free Return or Replacement:

• Minor paint scratches or cosmetic blemishes
• Normal wear and tear
• Damage after 100 miles or 30 days of use
• Damage from misuse, modification, or accidents

Return Procedure

To request a return:

1. Email support@ecobikesusa.com within 30 days of delivery
2. Provide:
   
   Photos of both sides of the bike
   Mileage shown on display (if available)
   Condition of the box
   Serial number label (on bike and box)
   
   

Returns must include original packaging with all parts: charger, battery, keys, hardware, etc.

Customer-Arranged Shipping

If you choose to ship the item back yourself:

• You must use a signature-required service with insurance
• We are not responsible for damage, loss, or delays during transit

Non-Returnable Items

• Used bikes with over 100 miles or 30 days of use
• Parts and accessories
• Custom or special orders

Refund Timeline

Refunds will be processed once your return is received and inspected. Deductions for shipping and restocking will apply based on product condition. Please allow up to 7 business days for refunds to appear in your account. Contact your bank or credit card provider if delays occur.

Questions?

Contact us at support@ecobikesusa.com for any return-related questions or concerns.

Frequently Asked Questions

How do I adjust the front suspension?

The GT73 Pro features an adjustable hydraulic front fork that allows you to fine-tune the damping for your preferred ride feel.

1. Locate the adjustment knob on the top of each fork leg
2. Turn clockwise to increase damping (firmer suspension for smooth roads or heavier riders)
3. Turn counterclockwise to decrease damping (softer suspension for off-road or bumpy terrain)
4. Adjust both sides evenly for balanced performance
5. Take a short test ride and fine-tune until you find your ideal comfort and control

Tip: Make small adjustments (one or two clicks at a time) to dial in your suspension precisely for your weight and terrain.

What's the difference between the GT73 and GT73 Pro?

The GT73 Pro offers significant upgrades:

• More power: 3000W peak vs 2400W
• Higher voltage: 60V system vs 48V
• More torque: 338 N·m vs 126 N·m
• Longer range: 87 miles vs 68 miles (throttle only)
• Faster charging: 5-6 hours vs 9-10 hours
• Better controller: Fardriver 60V 40A vs standard 48V 30A
• Upgraded brakes: 230mm hydraulic discs with EABS

Can I ride this on the street legally?

The GT73 Pro exceeds typical e-bike classifications (Class 1-3) due to its speed and power. Legal status varies by location:

• Some states classify it as a moped or motorcycle requiring registration, insurance, and a license
• Check your local DMV and state regulations before purchasing
• It may be restricted to private property or off-road use in some areas

How fast does it really go?

Top speed depends on several factors:

• Without rider: Up to 50 MPH (manufacturer testing)
• With rider: 37-46 MPH (varies by rider weight, terrain, and conditions)
• Typical cruising speed: 30-40 MPH

Can I ride it in the rain?

Yes, the GT73 Pro has an IPX4 water-resistance rating, meaning it can handle light rain and splashes. However:

• Avoid deep puddles and submersion
• Don't pressure wash the bike
• Dry the bike after wet rides to prevent corrosion
• Store batteries in a dry location

How much does it weigh and can I lift it?

The GT73 Pro weighs 123 lbs, making it heavier than standard e-bikes but lighter than gas motorcycles. Most adults can maneuver it, but lifting it onto a truck bed or bike rack may require two people or a ramp.

What maintenance does it require?

Regular maintenance includes:

• Check tire pressure weekly (proper inflation improves range and handling)
• Inspect brakes monthly and bleed hydraulic system as needed
• Lubricate chain every 100-200 miles
• Check all bolts and fasteners monthly
• Keep battery charged (don't store fully depleted)
• Clean bike after off-road rides

Can I upgrade the pedals to moto pegs?

Yes! The GT73 Pro is compatible with motorcycle-style foot pegs. Many riders prefer pegs for a more authentic motorcycle feel, especially when riding off-road or at higher speeds.

What's the battery lifespan?

The dual 60V 18Ah batteries are rated for 800-1000 charge cycles, which typically translates to:

• 3-5 years of regular use
• 50,000-87,000 miles of total range
• Proper care (avoiding extreme temperatures, not storing fully depleted) extends battery life

Is assembly difficult?

No. The GT73 Pro arrives 85% assembled. You'll need to:

• Attach the handlebars
• Install the front wheel
• Attach pedals or pegs
• Connect a few electrical connections
• Inflate tires to proper pressure

Assembly takes 30-45 minutes. We provide detailed instructions and video guides.

Manufacturer's Warranty Policy

Eco Bike USA is an authorized retailer of Riding Times electric bikes. All electric bikes purchased through our store are covered by the Riding Times 1-Year All-Inclusive Manufacturer's Warranty.

Warranty Coverage

Riding Times provides a 1-year manufacturer's warranty from the date of purchase that covers manufacturing defects on all electric bikes. This includes:

• Frame
• Battery (prorated coverage)
• Motor
• Electrical components

Warranty Eligibility

To qualify for warranty service, you must:

• Provide your valid order number from Eco Bike USA
• Submit your claim within the warranty period (12 months from purchase date)

Warranty Transfer

The warranty may be transferred to a new owner if:

• The transfer occurs within 12 months of the original purchase date
• The new owner has access to the original order number and purchaser's name

What Is NOT Covered

The warranty does not cover:

• Damage from improper use, accidents, stunts, racing, or abuse
• Unauthorized modifications or tampering
• Improper storage or exposure to extreme weather conditions
• Normal wear and tear items (tires, brake pads, chains, grips, cables, rubber components, bearings, pedals)
• Cosmetic damage (scratches, dents, fading) unless caused by shipping or manufacturing defects
• Damage from incorrect installation
• Use of third-party accessories or unauthorized parts
• Battery damage from unapproved chargers, water exposure, physical damage, or tampering

Shipping Damage Claims

If your electric bike arrives damaged:

• Report the damage within 7 days of delivery
• Contact us immediately with photos or videos of the damage
• We will coordinate with Riding Times to resolve the issue

How to File a Warranty Claim

1. Contact Eco Bike USA with:
   Your order number
   Detailed description of the issue
   Clear photos or video of the defective component
   
2. We will work with Riding Times to assess your claim and guide you through the next steps
   
3. Visual evidence is required for all warranty claims

Non-Warranty Repairs

If your issue is not covered under warranty due to normal wear or customer use, Riding Times offers a 40% discount on replacement parts as a goodwill gesture.

Important Notes

• Free accessories and promotional items are not covered by warranty
• Filing a credit card chargeback will void your warranty until the dispute is resolved
• Riding Times is not responsible for accidents, injuries, or damages during use or operation of their electric bikes

For warranty claims or questions, please contact us at support@ecobikesusa.com with your order number and details of the issue.

Return Policy

At Eco Bike USA, we want you to love your new electric bike. As an authorized retailer of Riding Times electric bikes, all returns are subject to the manufacturer's return policy outlined below.

Order Cancellation

Before Shipment:

• Free cancellation available
• Contact us at support@ecobikesusa.com and we'll respond within 24 hours

After Shipment (Tracking Number Created):

• Once a tracking number is generated, the order cannot be cancelled for free
• A 20% restocking fee will apply

Order Modifications

Before Shipment: Free of charge

Shipped but Not Delivered: Modifications are not guaranteed. Contact us for assistance.

After Delivery: No modifications possible. Please refer to return options below.

Returns & Replacements

Returns for Personal Reasons (Non-Defective)

We do not accept returns on electric bikes that have been ridden over 100 miles or used for more than 30 days, except for verified quality issues.

Unopened Products:

• Return within 30 days
• $150 shipping fee + 20% restocking fee

Opened but Unused (Less than 100 miles & like-new condition):

• Return within 30 days
• $150 shipping fee + 50% restocking fee

Used or Damaged Products:

• Heavily used, scratched, or damaged products are not eligible for return
• Additional deductions may apply after inspection

Returns for Quality or Damage Issues

If your electric bike has a functional defect or shipping damage, we will:

• Provide full technical support and replacement parts at no cost
• Offer a free replacement if the damage is critical (e.g., bent frame, motor failure)
• Photos/videos are required to process your claim

Critical damage = Damage that affects normal riding functionality

Not Covered by Free Return or Replacement:

• Minor paint scratches or cosmetic blemishes
• Normal wear and tear
• Damage after 100 miles or 30 days of use
• Damage from misuse, modification, or accidents

Return Procedure

To request a return:

1. Email support@ecobikesusa.com within 30 days of delivery
2. Provide:
   
   Photos of both sides of the bike
   Mileage shown on display (if available)
   Condition of the box
   Serial number label (on bike and box)
   
   

Returns must include original packaging with all parts: charger, battery, keys, hardware, etc.

Customer-Arranged Shipping

If you choose to ship the item back yourself:

• You must use a signature-required service with insurance
• We are not responsible for damage, loss, or delays during transit

Non-Returnable Items

• Used bikes with over 100 miles or 30 days of use
• Parts and accessories
• Custom or special orders

Refund Timeline

Refunds will be processed once your return is received and inspected. Deductions for shipping and restocking will apply based on product condition. Please allow up to 7 business days for refunds to appear in your account. Contact your bank or credit card provider if delays occur.

Questions?

Contact us at support@ecobikesusa.com for any return-related questions or concerns.