Terms of Service
Effective Date: October 9, 2025
Last Updated: October 9, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you (the "User" or "you") and Eco Bikes USA ("Company," "we," "us," or "our") concerning your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
2. Eligibility
You must be at least 18 years old to make purchases on our website. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into this agreement.
3. Products and Services
3.1 Product Information
We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions, colors, or other content are error-free. We reserve the right to correct any errors and update information without prior notice.
3.2 Product Availability
All products are subject to availability. We reserve the right to discontinue any product at any time and to limit quantities purchased per person or order.
3.3 Pricing
All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing errors and cancel orders placed at incorrect prices.
4. Orders and Payment
4.1 Order Acceptance
Your order is an offer to purchase products from us. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
4.2 Payment Methods
We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment is processed through secure third-party payment processors.
4.3 Payment Authorization
By providing payment information, you authorize us to charge the total amount of your order, including applicable taxes and shipping fees.
5. Shipping and Delivery
Shipping terms, delivery timeframes, and costs are outlined in our Shipping Policy. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.
6. Returns and Refunds
Our return and refund policies are detailed in our Return Policy. Please review this policy before making a purchase. All returns must comply with the conditions specified in that policy.
7. Price Match Guarantee
Our Price Match Guarantee terms are outlined in our dedicated Price Match Guarantee page. Please refer to that page for eligibility requirements and procedures.
8. User Accounts
8.1 Account Creation
You may create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
8.2 Account Termination
We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in fraudulent or illegal activity.
9. Intellectual Property Rights
9.1 Ownership
All content on our website, including text, graphics, logos, images, and software, is the property of Eco Bikes USA and is protected by U.S. and international copyright and trademark laws.
9.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only.
9.3 Restrictions
You may not:
- Reproduce, distribute, or create derivative works from our content
- Use our trademarks or branding without written permission
- Reverse engineer or attempt to extract source code from our website
10. Prohibited Activities
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Transmit viruses, malware, or other harmful code
- Harass, abuse, or harm other users
- Engage in fraudulent activities or misrepresent your identity
- Scrape, data mine, or use automated tools to access our website
- Interfere with the proper functioning of our website
11. User-Generated Content
11.1 Reviews and Comments
If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content.
11.2 Content Standards
You are solely responsible for your content. You agree not to post content that is defamatory, obscene, threatening, or infringes on intellectual property rights.
12. Disclaimers and Limitation of Liability
12.1 "As Is" Basis
Our website and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
12.2 Limitation of Liability
To the fullest extent permitted by law, Eco Bikes USA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
12.3 Maximum Liability
Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for the product or service in question.
13. Indemnification
You agree to indemnify and hold harmless Eco Bikes USA, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our website.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites. Your use of third-party websites is at your own risk.
15. Dispute Resolution
15.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
15.2 Arbitration
Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.
15.3 Class Action Waiver
You agree to resolve disputes on an individual basis and waive your right to participate in class action lawsuits.
16. Force Majeure
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, acts of war, labor disputes, or technical failures.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, along with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Eco Bikes USA regarding your use of our website.
19. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified Terms. The "Last Updated" date at the top will reflect when changes were made.
20. Contact Information
If you have questions about these Terms of Service, please contact us:
Eco Bikes USA
Email: support@ecobikesusa.com