Nakto F2 48V/16Ah 500W Fat Tire Electric Bike

Frequently Asked Questions

How long does the battery last?

The 48V/16Ah battery provides 30-60 miles per charge depending on terrain, rider weight, and assist level. The battery lifespan is up to 1,000 charge cycles, which typically translates to 3-5 years of regular use before capacity begins to diminish.

Can I ride it in the rain?

Yes, the F2 features waterproof connectors and wiring harness, making it water-resistant for riding in light to moderate rain. Avoid deep puddles, submersion, and pressure washing. Always dry the bike after wet rides and store it in a dry location.

How fast can it go?

The Nakto F2 can reach speeds up to 20 mph with pedal assist. Actual top speed depends on rider weight, terrain, battery charge level, and wind conditions.

Is it street legal?

Yes, in most states. The F2 meets Class 2 e-bike specifications (throttle + pedal assist, max 20 mph). However, e-bike regulations vary by state and municipality, so check your local laws before riding on public roads or bike paths.

How much assembly is required?

The F2 arrives 85% pre-assembled. You'll need to attach the handlebars, front wheel, and pedals. Assembly takes approximately 20-30 minutes with the included tools. Nakto provides video instructions to guide you through the process.

What's the weight limit?

The maximum load capacity is 330 lbs, including the rider and any cargo.

Can I ride it without the battery?

Yes, you can ride the F2 as a regular bike with the battery removed, though it will be heavier than a standard bicycle at 68 lbs. The 6-speed Shimano gears make pedaling manageable even without electric assist.

What maintenance does it require?

Regular maintenance includes: checking tire pressure weekly, lubricating the chain every 100-200 miles, inspecting brakes monthly, and keeping the bike clean. The disc brakes may need adjustment or pad replacement after extended use. The Shimano drivetrain is low-maintenance and easy to service.

How do the fat tires perform in snow?

The 20" x 4.0" fat tires provide excellent traction in snow, making the F2 a great winter riding option. For best performance in deep snow or ice, slightly lower the tire pressure (to around 10-15 PSI) to increase the contact patch and improve grip.

Is the battery removable?

Yes, the 48V/16Ah battery is fully removable with a key lock. This allows you to charge it indoors, swap batteries for extended range, or secure the battery separately when parking the bike.

Nakto Electric Bikes Manufacturer's Warranty

At Eco Bike USA, we're proud to offer Nakto electric bikes backed by the manufacturer's comprehensive warranty coverage. Nakto stands behind the quality of their products with a Nation Wide Limited Warranty.

Warranty Coverage Period

All Nakto electric bikes come with a 1-year limited warranty from the original date of purchase. This warranty is automatically registered upon delivery and applies to the original purchaser only (non-transferable). Proof of purchase is required for all warranty claims.

What's Covered

The Nakto limited warranty covers defects in materials and workmanship for the following components:

• Motor
• Battery (excluding normal capacity degradation)
• Controller
• Throttle
• Brake system
• PAS (Pedal Assist System)

Original Nakto parts and components covered by warranty are eligible for one free replacement within the 1-year warranty period with no shipping costs. Second replacements require payment for shipping and component costs.

What's NOT Covered

The warranty does not cover:

• Normal wear and tear items: tires, brake pads, calipers, handlebar grips, crankset, chain, saddles, pedals, dropouts, bearings
• Cosmetic damage: scratches, dents, cracks on exterior surfaces
• Water damage or batteries left to self-discharge
• Battery capacity degradation from normal charging cycles
• Damage from:
  
  Improper assembly or maintenance
  Unauthorized modifications or incompatible parts
  Accidents, falls, misuse, abuse, or neglect
  Unauthorized repairs
  Exceeding weight or speed limits
  Altering electrical system programming (including speed limiter modifications beyond 32km/hr)
  Extreme use including contests and water wading

How to File a Warranty Claim

For warranty service, contact Nakto directly with:

1. Proof of purchase (order confirmation with date and order number)
2. Email address and shipping information from original order
3. Description of the issue

Note: This warranty is provided by Nakto, the manufacturer. All warranty claims must be processed directly through Nakto's customer support. Need help email us at support@ecobikesusa.com

Nakto Electric Bikes Return Policy

At Eco Bike USA, customer satisfaction is our priority. All Nakto electric bikes are backed by the manufacturer's return policy. Please review the following terms carefully.

Returns Due to Quality Issues

If you receive a Nakto e-bike with quality defects, you may return it within 6 months of receipt with the following refund schedule:

• Within 14 days: 100% refund
• 14 days to 2 months: 80% refund
• 3 to 4 months: 70% refund
• 5 to 6 months: 60% refund
• Over 6 months: No returns accepted

Important Notes:

• Customer is responsible for return shipping costs
• No restocking fee for quality-related returns
• Sale items are NOT eligible for return or refund
• Nakto does not provide return labels; customers must arrange their own shipping
• Use trackable shipping services for security

Alternative Option: You may choose to have your e-bike repaired at a local shop. Nakto offers free parts and partial reimbursement for repairs (up to agreed-upon limits). A repair quotation must be approved by Nakto before payment.

Returns Due to Non-Quality Issues

Returns for buyer's remorse or non-defective items are accepted within 14 days only.

• Restocking fee: 20% of purchase price
• Customer pays return shipping costs
• No returns accepted after 14 days
• Sale items are NOT eligible for return

How to Initiate a Return

1. Contact us at support@ecobikesusa.com within the applicable timeframe
2. Provide photos or video showing any quality issues
3. Include: Order number, purchase date, and description of issue
4. Wait for approval before shipping
5. Ship to:
   
   Recipient: Aston Nakto
   Address: 2026 E Santa Fe St, Olathe, KS 66062
   Contact: 425-686-0043

Refund Processing

Refunds are issued after Nakto receives and inspects the returned e-bike. The refund amount will be based on the timeframe and reason for return as outlined above.

Warranty Parts

For warranty-covered components within the 1-year warranty period:

• One free replacement available
• Customer pays flat $19 shipping fee per shipment
• Self-repair reimbursement available (one time, with Nakto approval)

Frequently Asked Questions

How long does the battery last?

The 48V/16Ah battery provides 30-60 miles per charge depending on terrain, rider weight, and assist level. The battery lifespan is up to 1,000 charge cycles, which typically translates to 3-5 years of regular use before capacity begins to diminish.

Can I ride it in the rain?

Yes, the F2 features waterproof connectors and wiring harness, making it water-resistant for riding in light to moderate rain. Avoid deep puddles, submersion, and pressure washing. Always dry the bike after wet rides and store it in a dry location.

How fast can it go?

The Nakto F2 can reach speeds up to 20 mph with pedal assist. Actual top speed depends on rider weight, terrain, battery charge level, and wind conditions.

Is it street legal?

Yes, in most states. The F2 meets Class 2 e-bike specifications (throttle + pedal assist, max 20 mph). However, e-bike regulations vary by state and municipality, so check your local laws before riding on public roads or bike paths.

How much assembly is required?

The F2 arrives 85% pre-assembled. You'll need to attach the handlebars, front wheel, and pedals. Assembly takes approximately 20-30 minutes with the included tools. Nakto provides video instructions to guide you through the process.

What's the weight limit?

The maximum load capacity is 330 lbs, including the rider and any cargo.

Can I ride it without the battery?

Yes, you can ride the F2 as a regular bike with the battery removed, though it will be heavier than a standard bicycle at 68 lbs. The 6-speed Shimano gears make pedaling manageable even without electric assist.

What maintenance does it require?

Regular maintenance includes: checking tire pressure weekly, lubricating the chain every 100-200 miles, inspecting brakes monthly, and keeping the bike clean. The disc brakes may need adjustment or pad replacement after extended use. The Shimano drivetrain is low-maintenance and easy to service.

How do the fat tires perform in snow?

The 20" x 4.0" fat tires provide excellent traction in snow, making the F2 a great winter riding option. For best performance in deep snow or ice, slightly lower the tire pressure (to around 10-15 PSI) to increase the contact patch and improve grip.

Is the battery removable?

Yes, the 48V/16Ah battery is fully removable with a key lock. This allows you to charge it indoors, swap batteries for extended range, or secure the battery separately when parking the bike.

Nakto Electric Bikes Manufacturer's Warranty

At Eco Bike USA, we're proud to offer Nakto electric bikes backed by the manufacturer's comprehensive warranty coverage. Nakto stands behind the quality of their products with a Nation Wide Limited Warranty.

Warranty Coverage Period

All Nakto electric bikes come with a 1-year limited warranty from the original date of purchase. This warranty is automatically registered upon delivery and applies to the original purchaser only (non-transferable). Proof of purchase is required for all warranty claims.

What's Covered

The Nakto limited warranty covers defects in materials and workmanship for the following components:

• Motor
• Battery (excluding normal capacity degradation)
• Controller
• Throttle
• Brake system
• PAS (Pedal Assist System)

Original Nakto parts and components covered by warranty are eligible for one free replacement within the 1-year warranty period with no shipping costs. Second replacements require payment for shipping and component costs.

What's NOT Covered

The warranty does not cover:

• Normal wear and tear items: tires, brake pads, calipers, handlebar grips, crankset, chain, saddles, pedals, dropouts, bearings
• Cosmetic damage: scratches, dents, cracks on exterior surfaces
• Water damage or batteries left to self-discharge
• Battery capacity degradation from normal charging cycles
• Damage from:
  
  Improper assembly or maintenance
  Unauthorized modifications or incompatible parts
  Accidents, falls, misuse, abuse, or neglect
  Unauthorized repairs
  Exceeding weight or speed limits
  Altering electrical system programming (including speed limiter modifications beyond 32km/hr)
  Extreme use including contests and water wading

How to File a Warranty Claim

For warranty service, contact Nakto directly with:

1. Proof of purchase (order confirmation with date and order number)
2. Email address and shipping information from original order
3. Description of the issue

Note: This warranty is provided by Nakto, the manufacturer. All warranty claims must be processed directly through Nakto's customer support. Need help email us at support@ecobikesusa.com

Nakto Electric Bikes Return Policy

At Eco Bike USA, customer satisfaction is our priority. All Nakto electric bikes are backed by the manufacturer's return policy. Please review the following terms carefully.

Returns Due to Quality Issues

If you receive a Nakto e-bike with quality defects, you may return it within 6 months of receipt with the following refund schedule:

• Within 14 days: 100% refund
• 14 days to 2 months: 80% refund
• 3 to 4 months: 70% refund
• 5 to 6 months: 60% refund
• Over 6 months: No returns accepted

Important Notes:

• Customer is responsible for return shipping costs
• No restocking fee for quality-related returns
• Sale items are NOT eligible for return or refund
• Nakto does not provide return labels; customers must arrange their own shipping
• Use trackable shipping services for security

Alternative Option: You may choose to have your e-bike repaired at a local shop. Nakto offers free parts and partial reimbursement for repairs (up to agreed-upon limits). A repair quotation must be approved by Nakto before payment.

Returns Due to Non-Quality Issues

Returns for buyer's remorse or non-defective items are accepted within 14 days only.

• Restocking fee: 20% of purchase price
• Customer pays return shipping costs
• No returns accepted after 14 days
• Sale items are NOT eligible for return

How to Initiate a Return

1. Contact us at support@ecobikesusa.com within the applicable timeframe
2. Provide photos or video showing any quality issues
3. Include: Order number, purchase date, and description of issue
4. Wait for approval before shipping
5. Ship to:
   
   Recipient: Aston Nakto
   Address: 2026 E Santa Fe St, Olathe, KS 66062
   Contact: 425-686-0043

Refund Processing

Refunds are issued after Nakto receives and inspects the returned e-bike. The refund amount will be based on the timeframe and reason for return as outlined above.

Warranty Parts

For warranty-covered components within the 1-year warranty period:

• One free replacement available
• Customer pays flat $19 shipping fee per shipment
• Self-repair reimbursement available (one time, with Nakto approval)

Frequently Asked Questions

How long does the battery last?

The 48V/16Ah battery provides 30-60 miles per charge depending on terrain, rider weight, and assist level. The battery lifespan is up to 1,000 charge cycles, which typically translates to 3-5 years of regular use before capacity begins to diminish.

Can I ride it in the rain?

Yes, the F2 features waterproof connectors and wiring harness, making it water-resistant for riding in light to moderate rain. Avoid deep puddles, submersion, and pressure washing. Always dry the bike after wet rides and store it in a dry location.

How fast can it go?

The Nakto F2 can reach speeds up to 20 mph with pedal assist. Actual top speed depends on rider weight, terrain, battery charge level, and wind conditions.

Is it street legal?

Yes, in most states. The F2 meets Class 2 e-bike specifications (throttle + pedal assist, max 20 mph). However, e-bike regulations vary by state and municipality, so check your local laws before riding on public roads or bike paths.

How much assembly is required?

The F2 arrives 85% pre-assembled. You'll need to attach the handlebars, front wheel, and pedals. Assembly takes approximately 20-30 minutes with the included tools. Nakto provides video instructions to guide you through the process.

What's the weight limit?

The maximum load capacity is 330 lbs, including the rider and any cargo.

Can I ride it without the battery?

Yes, you can ride the F2 as a regular bike with the battery removed, though it will be heavier than a standard bicycle at 68 lbs. The 6-speed Shimano gears make pedaling manageable even without electric assist.

What maintenance does it require?

Regular maintenance includes: checking tire pressure weekly, lubricating the chain every 100-200 miles, inspecting brakes monthly, and keeping the bike clean. The disc brakes may need adjustment or pad replacement after extended use. The Shimano drivetrain is low-maintenance and easy to service.

How do the fat tires perform in snow?

The 20" x 4.0" fat tires provide excellent traction in snow, making the F2 a great winter riding option. For best performance in deep snow or ice, slightly lower the tire pressure (to around 10-15 PSI) to increase the contact patch and improve grip.

Is the battery removable?

Yes, the 48V/16Ah battery is fully removable with a key lock. This allows you to charge it indoors, swap batteries for extended range, or secure the battery separately when parking the bike.

Nakto Electric Bikes Manufacturer's Warranty

At Eco Bike USA, we're proud to offer Nakto electric bikes backed by the manufacturer's comprehensive warranty coverage. Nakto stands behind the quality of their products with a Nation Wide Limited Warranty.

Warranty Coverage Period

All Nakto electric bikes come with a 1-year limited warranty from the original date of purchase. This warranty is automatically registered upon delivery and applies to the original purchaser only (non-transferable). Proof of purchase is required for all warranty claims.

What's Covered

The Nakto limited warranty covers defects in materials and workmanship for the following components:

• Motor
• Battery (excluding normal capacity degradation)
• Controller
• Throttle
• Brake system
• PAS (Pedal Assist System)

Original Nakto parts and components covered by warranty are eligible for one free replacement within the 1-year warranty period with no shipping costs. Second replacements require payment for shipping and component costs.

What's NOT Covered

The warranty does not cover:

• Normal wear and tear items: tires, brake pads, calipers, handlebar grips, crankset, chain, saddles, pedals, dropouts, bearings
• Cosmetic damage: scratches, dents, cracks on exterior surfaces
• Water damage or batteries left to self-discharge
• Battery capacity degradation from normal charging cycles
• Damage from:
  
  Improper assembly or maintenance
  Unauthorized modifications or incompatible parts
  Accidents, falls, misuse, abuse, or neglect
  Unauthorized repairs
  Exceeding weight or speed limits
  Altering electrical system programming (including speed limiter modifications beyond 32km/hr)
  Extreme use including contests and water wading

How to File a Warranty Claim

For warranty service, contact Nakto directly with:

1. Proof of purchase (order confirmation with date and order number)
2. Email address and shipping information from original order
3. Description of the issue

Note: This warranty is provided by Nakto, the manufacturer. All warranty claims must be processed directly through Nakto's customer support. Need help email us at support@ecobikesusa.com

Nakto Electric Bikes Return Policy

At Eco Bike USA, customer satisfaction is our priority. All Nakto electric bikes are backed by the manufacturer's return policy. Please review the following terms carefully.

Returns Due to Quality Issues

If you receive a Nakto e-bike with quality defects, you may return it within 6 months of receipt with the following refund schedule:

• Within 14 days: 100% refund
• 14 days to 2 months: 80% refund
• 3 to 4 months: 70% refund
• 5 to 6 months: 60% refund
• Over 6 months: No returns accepted

Important Notes:

• Customer is responsible for return shipping costs
• No restocking fee for quality-related returns
• Sale items are NOT eligible for return or refund
• Nakto does not provide return labels; customers must arrange their own shipping
• Use trackable shipping services for security

Alternative Option: You may choose to have your e-bike repaired at a local shop. Nakto offers free parts and partial reimbursement for repairs (up to agreed-upon limits). A repair quotation must be approved by Nakto before payment.

Returns Due to Non-Quality Issues

Returns for buyer's remorse or non-defective items are accepted within 14 days only.

• Restocking fee: 20% of purchase price
• Customer pays return shipping costs
• No returns accepted after 14 days
• Sale items are NOT eligible for return

How to Initiate a Return

1. Contact us at support@ecobikesusa.com within the applicable timeframe
2. Provide photos or video showing any quality issues
3. Include: Order number, purchase date, and description of issue
4. Wait for approval before shipping
5. Ship to:
   
   Recipient: Aston Nakto
   Address: 2026 E Santa Fe St, Olathe, KS 66062
   Contact: 425-686-0043

Refund Processing

Refunds are issued after Nakto receives and inspects the returned e-bike. The refund amount will be based on the timeframe and reason for return as outlined above.

Warranty Parts

For warranty-covered components within the 1-year warranty period:

• One free replacement available
• Customer pays flat $19 shipping fee per shipment
• Self-repair reimbursement available (one time, with Nakto approval)

Frequently Asked Questions

How long does the battery last?

The 48V/16Ah battery provides 30-60 miles per charge depending on terrain, rider weight, and assist level. The battery lifespan is up to 1,000 charge cycles, which typically translates to 3-5 years of regular use before capacity begins to diminish.

Can I ride it in the rain?

Yes, the F2 features waterproof connectors and wiring harness, making it water-resistant for riding in light to moderate rain. Avoid deep puddles, submersion, and pressure washing. Always dry the bike after wet rides and store it in a dry location.

How fast can it go?

The Nakto F2 can reach speeds up to 20 mph with pedal assist. Actual top speed depends on rider weight, terrain, battery charge level, and wind conditions.

Is it street legal?

Yes, in most states. The F2 meets Class 2 e-bike specifications (throttle + pedal assist, max 20 mph). However, e-bike regulations vary by state and municipality, so check your local laws before riding on public roads or bike paths.

How much assembly is required?

The F2 arrives 85% pre-assembled. You'll need to attach the handlebars, front wheel, and pedals. Assembly takes approximately 20-30 minutes with the included tools. Nakto provides video instructions to guide you through the process.

What's the weight limit?

The maximum load capacity is 330 lbs, including the rider and any cargo.

Can I ride it without the battery?

Yes, you can ride the F2 as a regular bike with the battery removed, though it will be heavier than a standard bicycle at 68 lbs. The 6-speed Shimano gears make pedaling manageable even without electric assist.

What maintenance does it require?

Regular maintenance includes: checking tire pressure weekly, lubricating the chain every 100-200 miles, inspecting brakes monthly, and keeping the bike clean. The disc brakes may need adjustment or pad replacement after extended use. The Shimano drivetrain is low-maintenance and easy to service.

How do the fat tires perform in snow?

The 20" x 4.0" fat tires provide excellent traction in snow, making the F2 a great winter riding option. For best performance in deep snow or ice, slightly lower the tire pressure (to around 10-15 PSI) to increase the contact patch and improve grip.

Is the battery removable?

Yes, the 48V/16Ah battery is fully removable with a key lock. This allows you to charge it indoors, swap batteries for extended range, or secure the battery separately when parking the bike.

Nakto Electric Bikes Manufacturer's Warranty

At Eco Bike USA, we're proud to offer Nakto electric bikes backed by the manufacturer's comprehensive warranty coverage. Nakto stands behind the quality of their products with a Nation Wide Limited Warranty.

Warranty Coverage Period

All Nakto electric bikes come with a 1-year limited warranty from the original date of purchase. This warranty is automatically registered upon delivery and applies to the original purchaser only (non-transferable). Proof of purchase is required for all warranty claims.

What's Covered

The Nakto limited warranty covers defects in materials and workmanship for the following components:

• Motor
• Battery (excluding normal capacity degradation)
• Controller
• Throttle
• Brake system
• PAS (Pedal Assist System)

Original Nakto parts and components covered by warranty are eligible for one free replacement within the 1-year warranty period with no shipping costs. Second replacements require payment for shipping and component costs.

What's NOT Covered

The warranty does not cover:

• Normal wear and tear items: tires, brake pads, calipers, handlebar grips, crankset, chain, saddles, pedals, dropouts, bearings
• Cosmetic damage: scratches, dents, cracks on exterior surfaces
• Water damage or batteries left to self-discharge
• Battery capacity degradation from normal charging cycles
• Damage from:
  
  Improper assembly or maintenance
  Unauthorized modifications or incompatible parts
  Accidents, falls, misuse, abuse, or neglect
  Unauthorized repairs
  Exceeding weight or speed limits
  Altering electrical system programming (including speed limiter modifications beyond 32km/hr)
  Extreme use including contests and water wading

How to File a Warranty Claim

For warranty service, contact Nakto directly with:

1. Proof of purchase (order confirmation with date and order number)
2. Email address and shipping information from original order
3. Description of the issue

Note: This warranty is provided by Nakto, the manufacturer. All warranty claims must be processed directly through Nakto's customer support. Need help email us at support@ecobikesusa.com

Nakto Electric Bikes Return Policy

At Eco Bike USA, customer satisfaction is our priority. All Nakto electric bikes are backed by the manufacturer's return policy. Please review the following terms carefully.

Returns Due to Quality Issues

If you receive a Nakto e-bike with quality defects, you may return it within 6 months of receipt with the following refund schedule:

• Within 14 days: 100% refund
• 14 days to 2 months: 80% refund
• 3 to 4 months: 70% refund
• 5 to 6 months: 60% refund
• Over 6 months: No returns accepted

Important Notes:

• Customer is responsible for return shipping costs
• No restocking fee for quality-related returns
• Sale items are NOT eligible for return or refund
• Nakto does not provide return labels; customers must arrange their own shipping
• Use trackable shipping services for security

Alternative Option: You may choose to have your e-bike repaired at a local shop. Nakto offers free parts and partial reimbursement for repairs (up to agreed-upon limits). A repair quotation must be approved by Nakto before payment.

Returns Due to Non-Quality Issues

Returns for buyer's remorse or non-defective items are accepted within 14 days only.

• Restocking fee: 20% of purchase price
• Customer pays return shipping costs
• No returns accepted after 14 days
• Sale items are NOT eligible for return

How to Initiate a Return

1. Contact us at support@ecobikesusa.com within the applicable timeframe
2. Provide photos or video showing any quality issues
3. Include: Order number, purchase date, and description of issue
4. Wait for approval before shipping
5. Ship to:
   
   Recipient: Aston Nakto
   Address: 2026 E Santa Fe St, Olathe, KS 66062
   Contact: 425-686-0043

Refund Processing

Refunds are issued after Nakto receives and inspects the returned e-bike. The refund amount will be based on the timeframe and reason for return as outlined above.

Warranty Parts

For warranty-covered components within the 1-year warranty period:

• One free replacement available
• Customer pays flat $19 shipping fee per shipment
• Self-repair reimbursement available (one time, with Nakto approval)

Frequently Asked Questions

How long does the battery last?

The 48V/16Ah battery provides 30-60 miles per charge depending on terrain, rider weight, and assist level. The battery lifespan is up to 1,000 charge cycles, which typically translates to 3-5 years of regular use before capacity begins to diminish.

Can I ride it in the rain?

Yes, the F2 features waterproof connectors and wiring harness, making it water-resistant for riding in light to moderate rain. Avoid deep puddles, submersion, and pressure washing. Always dry the bike after wet rides and store it in a dry location.

How fast can it go?

The Nakto F2 can reach speeds up to 20 mph with pedal assist. Actual top speed depends on rider weight, terrain, battery charge level, and wind conditions.

Is it street legal?

Yes, in most states. The F2 meets Class 2 e-bike specifications (throttle + pedal assist, max 20 mph). However, e-bike regulations vary by state and municipality, so check your local laws before riding on public roads or bike paths.

How much assembly is required?

The F2 arrives 85% pre-assembled. You'll need to attach the handlebars, front wheel, and pedals. Assembly takes approximately 20-30 minutes with the included tools. Nakto provides video instructions to guide you through the process.

What's the weight limit?

The maximum load capacity is 330 lbs, including the rider and any cargo.

Can I ride it without the battery?

Yes, you can ride the F2 as a regular bike with the battery removed, though it will be heavier than a standard bicycle at 68 lbs. The 6-speed Shimano gears make pedaling manageable even without electric assist.

What maintenance does it require?

Regular maintenance includes: checking tire pressure weekly, lubricating the chain every 100-200 miles, inspecting brakes monthly, and keeping the bike clean. The disc brakes may need adjustment or pad replacement after extended use. The Shimano drivetrain is low-maintenance and easy to service.

How do the fat tires perform in snow?

The 20" x 4.0" fat tires provide excellent traction in snow, making the F2 a great winter riding option. For best performance in deep snow or ice, slightly lower the tire pressure (to around 10-15 PSI) to increase the contact patch and improve grip.

Is the battery removable?

Yes, the 48V/16Ah battery is fully removable with a key lock. This allows you to charge it indoors, swap batteries for extended range, or secure the battery separately when parking the bike.

Nakto Electric Bikes Manufacturer's Warranty

At Eco Bike USA, we're proud to offer Nakto electric bikes backed by the manufacturer's comprehensive warranty coverage. Nakto stands behind the quality of their products with a Nation Wide Limited Warranty.

Warranty Coverage Period

All Nakto electric bikes come with a 1-year limited warranty from the original date of purchase. This warranty is automatically registered upon delivery and applies to the original purchaser only (non-transferable). Proof of purchase is required for all warranty claims.

What's Covered

The Nakto limited warranty covers defects in materials and workmanship for the following components:

• Motor
• Battery (excluding normal capacity degradation)
• Controller
• Throttle
• Brake system
• PAS (Pedal Assist System)

Original Nakto parts and components covered by warranty are eligible for one free replacement within the 1-year warranty period with no shipping costs. Second replacements require payment for shipping and component costs.

What's NOT Covered

The warranty does not cover:

• Normal wear and tear items: tires, brake pads, calipers, handlebar grips, crankset, chain, saddles, pedals, dropouts, bearings
• Cosmetic damage: scratches, dents, cracks on exterior surfaces
• Water damage or batteries left to self-discharge
• Battery capacity degradation from normal charging cycles
• Damage from:
  
  Improper assembly or maintenance
  Unauthorized modifications or incompatible parts
  Accidents, falls, misuse, abuse, or neglect
  Unauthorized repairs
  Exceeding weight or speed limits
  Altering electrical system programming (including speed limiter modifications beyond 32km/hr)
  Extreme use including contests and water wading

How to File a Warranty Claim

For warranty service, contact Nakto directly with:

1. Proof of purchase (order confirmation with date and order number)
2. Email address and shipping information from original order
3. Description of the issue

Note: This warranty is provided by Nakto, the manufacturer. All warranty claims must be processed directly through Nakto's customer support. Need help email us at support@ecobikesusa.com

Nakto Electric Bikes Return Policy

At Eco Bike USA, customer satisfaction is our priority. All Nakto electric bikes are backed by the manufacturer's return policy. Please review the following terms carefully.

Returns Due to Quality Issues

If you receive a Nakto e-bike with quality defects, you may return it within 6 months of receipt with the following refund schedule:

• Within 14 days: 100% refund
• 14 days to 2 months: 80% refund
• 3 to 4 months: 70% refund
• 5 to 6 months: 60% refund
• Over 6 months: No returns accepted

Important Notes:

• Customer is responsible for return shipping costs
• No restocking fee for quality-related returns
• Sale items are NOT eligible for return or refund
• Nakto does not provide return labels; customers must arrange their own shipping
• Use trackable shipping services for security

Alternative Option: You may choose to have your e-bike repaired at a local shop. Nakto offers free parts and partial reimbursement for repairs (up to agreed-upon limits). A repair quotation must be approved by Nakto before payment.

Returns Due to Non-Quality Issues

Returns for buyer's remorse or non-defective items are accepted within 14 days only.

• Restocking fee: 20% of purchase price
• Customer pays return shipping costs
• No returns accepted after 14 days
• Sale items are NOT eligible for return

How to Initiate a Return

1. Contact us at support@ecobikesusa.com within the applicable timeframe
2. Provide photos or video showing any quality issues
3. Include: Order number, purchase date, and description of issue
4. Wait for approval before shipping
5. Ship to:
   
   Recipient: Aston Nakto
   Address: 2026 E Santa Fe St, Olathe, KS 66062
   Contact: 425-686-0043

Refund Processing

Refunds are issued after Nakto receives and inspects the returned e-bike. The refund amount will be based on the timeframe and reason for return as outlined above.

Warranty Parts

For warranty-covered components within the 1-year warranty period:

• One free replacement available
• Customer pays flat $19 shipping fee per shipment
• Self-repair reimbursement available (one time, with Nakto approval)